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Shipping & Returns

Shipping Policy

An additional £2 for postage.


All signed A4 prints will be carefully packaged in a board backed postal package. A3 prints with be carefully packaged in a postal tube. All orders will be shipped with standard 1st class postage and should arrive within 7 working days (please make exceptions around holiday times).

If the item is a gift, it can be shipped directly to the recipient. Please indicate the address at the time of the order. ​

Return & Exchange Policy

Zoe Winston Art offers a full refund on all bought goods you may be dissatisfied with, excluding commissioned pieces once approved. Unsuitable or defective items may be returned for refund or exchange providing they are received within 14 days of the original delivery date in a brand new, unused condition and in the original undamaged packaging. This must be accompanied with a note stating your name, address, email, contact telephone number, order number, and full reason for the return. Please also state whether you require a refund or replacement. The final decision regarding the refund is at Zoe Winston Art's discretion. Any issues at all, please don’t hesitate to contact Zoe Winston Art directly.

All refunds are made to the credit/debit card used to make the original purchase unless otherwise notified. Refunds will be received within 30 days of the agreement to refund.


All prints are packaged to a very high standard, so in the unlikely event your print gets damaged in transit please photograph the packaging and print, and email Zoe Winston Art immediately. The print is to be returned to Zoe Winston Art in its original packaging at the client's cost, both ways. Once received, another identical print will be sent, at no additional cost. 

If the goods are not found to be defective, you will need to pay for the cost of returning the goods. Proof of posting will be required should an item be lost in transit. Neither refunds nor replacements can be made until such proof is provided. It is strongly recommended you get a Proof of Postage receipt from the Post Office or a receipt from your courier when you return an item.

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